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Nov 14 2014

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Does a SMART roaming SIM expire if it does not have load after a period of time.

Does a SMART roaming SIM expire if it does not have load after a period of time?

 

2015/16 Update:

Smart Prepaid subscribers who are registered to Smart’s roaming service abroad only need to load a minimum of PhP50.00 per month starting December 1, 2015. This amount has been lowered from the previous minimum load requirement of PhP100.00.

Should your load go below the minimum load requirement, receiving of incoming texts for your roaming account will be temporarily suspended at the start of the the following month until your next reloading. This process will start taking effect on January 5, 2016, and will recur every 1st of the month thereafter.

You will be notified via SMS if receiving of incoming texts in your Smart Prepaid roaming account will be temporarily suspended. You will still be able to send outgoing texts, however.


Original 2014 Text

A SMART SIM card can be set for roaming as long as it has a balance of at least 100 pesos at the time of activation.
NOTE: Activate at least one (1) hour before your departure. www.smart.com.ph

That roaming SIM can receive texts from the Philippines FREE of any extra CHARGES

That SIM will remain valid as long as it is active, but it will be automatically deactivated for roaming, once you use up all the load on your Smart SIM card. Then, after 120 days, The SMART Prepaid GSM service shall be PERMANENTLY DISCONNECTED if the subscriber fails to load another credit balance before the expiry of that 120 days. www1.smart.com.ph/Prepaid/sim/terms-and-conditions

To activate: Send ROAM ON to 333  (with space before ON)
To deactivate: Send ROAM OFF to 333  (with space before OFF)

SMART International Roaming:  www1.smart.com.ph/help/prepaid/roaming

To top-up a Call And Text Card, text RELOAD to 1510. Transaction charge is the same as outgoing SMS.

You can also ask your friends in the Philippines to top-up for you, text RELOAD to 1510.

Top up and check via the web at: https://my.smart.com.ph/loginAuth

For FREE Balance Inquiry & CTC loading, dial *133#

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4 comments

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  1. Cherry

    Hello i just want to ask how do i know if my roaming sim are still activated i just use yesterday and i reload it only yesterday and i still receive sms from phlp but now all my sms from my family i can’t received, i hope you can help me for this problem thanks,

  2. jhoy dungca

    hello .. I want to reactivate my roaming sim card .. I received a message from the Philippines last February 15 2016,and I try to reload it last month 300 php but I didn’t receive it ..and i can#t receive any text message .. hope you can help me to activate my simcard again ..
    Thank you

  3. admin

    Have you gone past 120 days without the SIM having a balance ?

    “The SMART Prepaid GSM service shall be PERMANENTLY DISCONNECTED if the subscriber fails to load another credit balance before the expiry of that 120 days”

  4. aljen

    hello.,i just wish to reactivate my roaming simcard but unfortunately it can not be loaded anymore because everytime we try to load it,the response is simcard expired.,hope you can help me with this problem.thanks

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