Apr 01 2015

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Bureau of Immigration – Cebu

Bureau of Immigration Offices in Cebu

Bureau of Immigration – Cebu District Office

2nd Level J Centre Mall,
A.S Fortuna St.,
Mandaue City,
Metro Cebu 6014


Tel: 032 505 4166

Bureau of Immigration – Gaisano Immigration Satellite Office

Ground Floor, Gaisano Mactan Island Mall
ML Quezon National Highway
Lapulapu City
Metro Cebu 6015


Tel: 032 495 2852

The Old Cebu Bureau of Immigration office.

Bureau of Immigration – Cebu

Mandaue City
Metro Cebu


Tel: 032 345 6442

(Post Rating: 5,368 - 38 - 753,912)

Permanent link to this article: http://www.in-philippines.com/bureau-of-immigration-cebu/


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  1. Willie Butler

    I have been trying to contact the I-card section at the J-Mall on the Globe line they gave me. No one will answer, I sent an email to find out the status of my spouse visa that was approved in Nov 16, I have been there several time to pick up, and I was told that it was still in Manila, they would request it and to call or text a number before I come. They never answer the phone or reply to the text. Why are they telling people that when no one answering the phone or replying to the text????I am very upset with Cebu Immigration I-card section, very unprofessional.

  2. Cj23

    hello,good day sir/mam
    May tanong lang po ako regarding paano po ba mag-invite o magsponsore,kasi may boyfriend po ako from sri lanka magkasama kami nang trabaho sa qatar.Gusto niya pumunta dito sa pilipinas.?
    Hoping for response

    Thank you

  3. Gloria P Madayag

    Can i asked help from your office regarding the situation of Mr Edwin Andrew,he just arrived this morning from Malta.A lady named Wilma(an immigration officer)told me that his luggage was hold by immigration airport,because they found out ,he carry money.I wanted to know if that is true.Please help me verify this.Thank you

    1. Gloria P Madayag

      Klangan dw magbayad ni Mr Edwin Andrew ng tax sa pagdadala nya ng pera,tanong ko lng po bkit hnd sa account ng cebu immigration ang payment,ksi kulang po yng pambayad nya hnd dw pwd galawin yng perang nsa luggage,kya nagbigay sla ng bdo account 002783138251 ni shinette diallo

  4. Aseil Macadaeg

    Hello Sir/Maam Good evening…..What are the requirements for the renewal of the U.S Visa?
    I have a neice shes 2 years old and shes an American Citizen. She’s living with me for almost 1 year. Her visa will expire this coming Feb. Her mom is not here to renew her visa shes working in the U.S…
    I just want to ask the requirements for the renewal of her visa.Thank u and God bless…

    1. admin

      I assume you mean a Philippine visa for a US citizen. You would need to go into the immigration office taking passport etc. Not sure how it works for young children, re: photos etc.
      Maybe someone who has experienced this, and is reading this, can answer.

  5. arlene

    Ask ko lang po kung what requirements sa pagkuha ng spouse visa??

  6. richard watson

    I have extended my visa until the 19th of January but need to stay until 25thof January can i extend my visa for the remaining 6 days

    1. admin

      You can extend, up to a 3 year limit, but in increments of a 1 month minimum.
      Sometimes those extra few days can be quite costly for the visa fee.

  7. Remy

    Maayong buntag. Sir/Maa’m,
    Mangutana unta kabahin sa akong travel status. Wala man gud ko gi allowed nga mo travel as tourist in any countries unless naa ko employment visa magduha na katuig nxt year. Tungod kay naa man ko gikuyugan amiga nga moadto singapore pero modiritso siya sa dubai unya ako pauli ra pod sa pilipinas. Ingon ang immigrtion officer nga ang akong action daw kay illegal recruiter. Wala minakadayon sa akong amiga sa singapore duha naabot gyud mi immigration office sa cebu airport. Gi interview mi tagsa tagsa. Gi confiscate pod ako passpor pero ang ako amiga wala ra. nya ako gikuha sa manila nga dfa. Office akong passport. Sukad ato nga hitabo wala nako nisuway pag abroad balik. Usa ko ka ofw from 2008 to 2014 as domistic helper sa Dubai UAE. Karon naa nako permanente nga trabaho nganhi sa barili cebu. As elderly home private nurse aide. Ang akong pangutana wala na ba gyud diay ko chances nga maka travel as tourist? Hangtod kanus a diay ko ban nga mo travel as tourist? Kay karon malipayon naman ko sa akong trabaho dinhi sa pilipinas wala na ko balak mo trabaho abroad.

  8. Jhona

    Hello! My Australian boss arrived here in the Philippines Nov 24, 2016 so he needs to extend because he will stay here for 3 months? May I ask what are the requirements for getting a visa? How will he extend his stay here? Thanks. Need for an asap reply.

  9. Felna

    Need ko po ng help. Kailangan ko po malaman kong saan at paano malaman kong magkano ang kailangan bayara for a overstay american citizen minor? Na hold kasi aiya sa immigration sa airport sa cebu the other day. Andito po ako sa states and kong pwede ko ba gawin dito? I need asap kasi ang mama ko nag alaga sa kanya di na pwede dahil may karamdaman at busy sa doctors appt.. Gusto ko sana e complete sa airport pero ang immigration officer doon can help except di lang mapaalis ang anak ko

  10. Konstantin

    I entered the Philippines with a Single Entry 59 days visa and extended it in cebu for 6 months. During my application for the extension for 6 months I forgot to add my photo. I told one employee that I forgot it and asked if I should give it to him. He denied. I got the visa sticker in my passport and paid the total amount (Visa-Extension + AC). I then asked the guy at the information if there is anything else to do. He said no. Now I asked my friends and they told me that I was supposed to get them my fingerprints and a photo in order to actually get an Alien Card. Is it any problem that I forgot to apply for my alien card, even though I paid for it (still have the bill). Can I apply for the alien card later or do I have to do it before my 59 days visa expires? Can I also apply for the Alien Card only in a different immigration bureau? (Iloilo for instance since I’m in Negros Occidental now.)
    Thank you for a fast reply.

    1. Mike Jackson

      Not take me at my word, however, I think the law states that at the end of your FIRST 59 day extension, then they collect for ACI card unless your last one is still valid! When you come in, you are given 30 days, then you extend another 29, then comes your first 59 days.

  11. ellie rose maravilla

    hello po help niyo sana ako
    i was offloaded oct 18 its my first time poo and when i was question to i.o did u have know there i said i have friend there in malaysia and she ask my student id and study and round ticket and asking its my first time and then she past me 2nd i.o and then 2nd ask me why my friend sponsor like like that and then sinabi ko for the last my girl friend ko yan and she mad po and then aften she give me req. and its have cfo eh when i got to cfo is for fiance and married and sponsor relative lol how can i get it? eh i babae kaya yun lol taka kuala lumpur and ph its not allowed about sex marriage anyway lol i dont have plan to go work there live there lol i love my country and im student and i help my father here we have bussiness i helping my other ask lang po ako panu po bayan ma clear pangalan ko and yung pangalan ko nah my something kami pani yan im just go there for tourt only and i want to experinces other country 😑😑 how prove to i.o that i have want to tour only and how ??? where my right pooo i dont like to get cfo its to much nah eh i just tour only sana ma help niyp and din ma damage po yab sq future ko pag pumunta ako sa country mag question yah eh sana matulungan niyo ako pls reply me pooo asap. i want to travel tuesday

  12. Amy scharloo

    Good Day,
    Just want to ask paano kukuha ng exit visa ng overstayed na dito Dutch husband ko.Pwede ba ako magapply ng non quota immigrant sa kanya pra mapa konti babayaran nya?he really want to go back in his country ..
    Thank you.

  13. marife ramirez

    hello!!! can i get your e-mail ad mam/sir…thanks..

    1. Kale

      gang_berna@yahoo.com yan po email ko. Thank you

    2. Kale

      Foreign po siya, sabay po kami magtravel from cebu to singapore. Ano pa ba ang kailangan ko. I have roundtrip ticket, passport and hotel reservation po.

  14. Kale

    Hello Good day. I would like to ask lang po kasi takot akong ma offload first time ko kasi magtravel going to Singapore with my foreign boyfriend and he shoulder all the expenses including RT ticket, hotel and others. We will be stayinh for 25 days. Ano po ba ang requirements na kailangan ko maliban sa passport and ticket? Thank you. Hope to hear from you soon. Godless!

  15. Gemma Lopez

    Hello po! ,

    Sir, I just want to inquire about visa application for france, what are the requirements to apply for a visit visa in France. Looking forward to your favorable response po.

    Thank you,

    1. admin

      You need to contact the French Embassy in the Philippines for that.


      Applications are currently processed via:

      VFS Global
      France Visa Application Centre,
      Mezzanine Floor,
      Ecoplaza Bldg.,
      Don Chino Roces Ave. Extension,
      Makati City
      1231 Philippines

      VFS’ website contains the list of requirements that must be presented in applying for a visa, depending on the visa category.
      For more information and to secure appointments, please refer directly to: http://www.vfsglobal.com/France/Philippines

      1. Kale

        Hello. First time ko po magtravel this coming october to Singapore for 26days with my foreign bf travelling with me. Sagot niya po lahat including RT ticket, hotel, and other expenses. Tanong ko lang po ano pa po ba ang kailangan kong requirements? Tsaka wala po akong work dito sa pinas, at ang purpose ko lang po is for tourism. Takot po kasi akong ma offload. Hehe thanks. Godbless.

      2. Cj23

        Sir/Mam, I just want to inquire about tourist visa application for a Sri Lanka citizen who is my Boyfriend,what are the steps and requirement to apply for visit visa here in philippines,and can i make self as his sponsore.Looking forward to your response..Thank you so much.

  16. Gemma Lopez

    Hello po! ,

    Sir, I just want to inquire about visa application for france, what are the requirements to apply for a visit visa in France. Looking forwardto your favorable response po.

    Thank you,


    Hi Good morning! would it be possible if i can ask for your assistance in regards with the travel period of my strange wife that she left for US without my prior knowledge. She left my four minor kids to his brother although we are not legally separated yet. I will use this information for the child custody. I will send her complete name but not in this forum please.

    Please advise.

    God bless and Thank you.

  18. Kathleen opsal

    Ask ko lang po ano pp gagawin nmin para makakuha ng documents para mag exit baby nmin dto sa pinas.Meron n pp xa norwegian at philippine passport. Klngn ko din po b bumalik s cfo para magpa sticker? Nakapag cmnar n pp ako dti…Meron n pp akong certificate kaso that time la p po akong visa. Pls help po

  19. Cel

    I just one to ask lng po..gusto akung papuntahin ng tito ko sa dabai as tourist.. Ano ba ang mga requirement, hindi kasi kmi pareho apelyedo bka questionen ako sa immigration ano ba dapat gawin plaese help me kung sino my alam…thnx

  20. Pearl

    What are the requirements to get a exit clearance certificate and how much is the fee? How long is the process? He already have a acr I card and ssrn. Is he going to get the ecc a or ecc b?

    1. admin

      ECC A or B depends on the Visa held.

      The ECC-A for tourists is pretty quick.
      Mine took 2 days, but I did have complications (Expired ACR-I card). The ECC cost was 500 pesos in late 2015.


  21. Carolina R.Lolo

    Dear Sir,

    I would like to ask help, My nephew has a flight on Aug. 28,2016 at na hold sya ng 1 of the immigration officer here in Cebu
    papunta po sana sya ng Dubai, original lahat ng documents na pino provide ko sa kanya,sana namn paalisin na sya kc
    ang mahal ng nagastos ko sa Visa nya at ticket at not to mention yong effort at pagod ko sa pg pila ng maaga sa Consulate sa
    Dubai UAE para lang makuha ang kanyang Affidavit of Support.
    Ang name po ng pasahero ay Ronel Lolo at e attach ko po yong comments nung nag hold sa kanya sa Immigration.
    Sana naman po hindi na sya e hold kc completo naman lahat ng requirements nya.sorry d ko ma attach yong comments nya.
    Salamat po.

  22. Ana

    Good day,

    My husband is wanting to settle his visa issues here in the Philippines and finally has a job and a ready ticket to leave on the 18th Sept. The end date of his last visa was Nov 15, 2015. Due to unforeseen circumstances, he was one of the employees let go by his company. That coupled with me being in the hospital and us trying to make ends meet severely set us back and put us in debt. We tried to save up for his visa fees each time but we could not afford it. He has been actively looking for a job these months and now with the prospect of getting one finally, we know we have to settle his immigration status. We are worried about how much it would cost and how long it would take to process. We are hoping you could give us a quote from Nov 15, 2015 till present and how long it would take. He has a ready departure ticket for the 18th as it is the cheapest and we cannnot afford to rebook it or buy another.

    Please help.

    God bless

    1. admin

      What Visa is he on? Does he have an ACR-I Card?

      It could be about 35,000 pesos, plus the cost of an ACR-I card, and an ECC.

  23. Theresita B.Sanford

    hello po good morning

    i would like to ask a question lng po,Na hold kasi ung asawa ko sa malaysia nagyon,gusto ko lng sanang itanong kung paano natin sya matutulungan, or else kung ok lng hihingi sana ako ng contact no.ky sir Julius po….thank u…

  24. Theresita B.Sanford

    hello , good morrning….

    i will just ask questions po,kung paano ko natin matutulungan ung husband ko po which is in malaysia ngayon,na dapat flight back na niya last aug.21 from malay to manila, kaso di po sya pinapaalis ng bansa kasi daw according to cebu air lacking daw yung requirements nya?I WOULD like to ask what are the requirments that he needed to comply for him to get back po?Or else,if ok lang humingi sana ako ng contact no.kay Sir Julius po…

    thank you

  25. DRM76

    Hello, I just have 2 questions, what requirements are needed to get a tourist visa to come to the US and how much is it? 2nd question is, is there a immigration office in Dumaguete city that deals with visas? Thank you

    1. admin

      I think the cost is $160.
      You need to check with the US Embassy

  26. mike toolson

    where can I get a form 13A immigration visa for an American married to a philippino?

    1. admin

      There is an application form linked at this BoI page: http://www.immigration.gov.ph/…/immigrant-visa-by-marriage
      Page Info:
      Who can apply?
      A foreign national on the basis of his valid marriage to a Philippine citizen.

      You can also get the forms at any BoI or Embassy in other countries.

      This might apply:
      Two (2) original accomplished Non-Quota Immigrant Visa application forms (FA Form No. 3 revised 1981), to be filed by the applicant

      One US embassy/consulate site is: http://www.philippineconsulatela.org/…/spouse-or-unmarried-child-of-filipino-national
      with the form at: http://www.philippineconsulatela.org/…/FA-Form-No.-3-immigrant-visa-application.pdf

      Hope that helps

      1. Cj23

        Hello good day

        may tanong lng po ako paano po magsponsore or mag-invite.Kasi po may boyfriend po ako from sri lanka magkasama po kami nang trabaho sa qatar na gusto niya magtourist for 1month dito sa pilipinas.Hoping for response.Thank you

  27. iris t. barriga

    pwed po ba magtanong sa inyo
    ang mga koreano kong magwork ddto kukuha po ng working visa
    pano kong wala silang working visa..
    pwed po ba i report

  28. anne

    hello..what is the email address of Philippine embassy manila?

    1. admin

      You mentioned India on an other comment. I assume you mean the Indian Embassy in Manila.
      Have a look at:
      Embassy of India, Manila, Philippines

  29. manelyn

    ask kulang kong bakit mag downgrading pa na tapos na cia na downgrade.


    bureau of immigration
    cebu district office

    Status of admission is hereby changed From 9(a) to 9 (g) with an authorized stay up to 25 december 2014 as per board of commisisioners meeting date 07 august 2014

    or no. M14537024581 or no. E14537024830
    amt. 9,876 amt 2,500
    date 12 feb 2014 12 feb 2014

  30. Grace Tagoon

    Dear! Sir,
    Ask ko po meron ba pangalan ng Anthony Dickson ns hold sa cebu immigration nun June 18 kc nag henge ng halaga. Gusto ko malaman.pasahero to galing washington DC. Thank you

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