Bureau of Immigration: Angeles City – Clark – Marquee Mall

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Bureau of Immigration: Angeles City

Ground Floor
Metro Supermarket
MarQuee Mall
Pulung Maragul
Angeles City

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Tel. 045 404 0215


The Clark Bureau of Immigration office moved from Clark to MarQuee Mall in October 2014.
Many visitors to this new office are seen wearing shorts. It appears that the old rule that shorts were not allowed (but revoked early in 2014) is not being enforced now.

This office processes ECC’s and Visa Extensions in a section right next to the supermarket, in what may have previously been some of the food court area. The waiting area is the seating outside the Comfort rooms at the end, to the right of the supermarket.

Emigration Clearance Certificates can be issued the day after application.

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Magandang araw po,

Gusto ko lang pong mag inquire, regarding sa Tourist ID ng aking anak, kung sakaling uuwi po ba sya ng pinas kung may babayaran pa rin po ba sya kahit na my hawak sya na tourist ID: (Alien Certificate Of Registration. Sana po masagot ang aking katanungan. Maraming salamat po.

Is an appointment necessary in 2023 to pay the annual ACCRI Card fee.

Can I ask the annual report is still by appointment or can the do the walk in now?you can msg me in 09222569420 or email is mw47769@gmail.com thank you in advance

Pwede po ba mag apply ng re-entry permit sa marquee BI. May permanent visa po ang husband ko, but almost 3 years na aiyang hnd umuuwi ng japan. Thanks

My Permanent Visa – 13A expired on May 15, 2020. My wife was scheduled to arrive in April 2020, but her flight was canceled beczuse of COVID. Even until now, she has not been able to come here. Am I able to renew my 13A without my wife being here? If not, what penalties I will be subjected to, and what exactly do I need to do to extend my stay here at this moment?

The 13a does not expire as long as

  1. the holder is paying the reporting tax {P310) before end of February every year. Under 65 year old have to appear in person.

2, The iCard has to be renewed every 5 years. I don’t know for new iCard holders if the initial validation is one year. It was like that before the introduction of iCards.

Magandang araw po! magtatanong lang po may authorization letter po ang asawa ko sa akin para magbayad ng annual dues nya sa kanyang ACR card Permanent Resident, ma expired po ang ACR nya sa 2024 pa pwede po ba ako ang pupunta sa Immigration Marque Mall para magbayad? salamat po sa sagot.

We have a flight going back to the States in Los Angeles, Ca but was cancelled last March 23, 2020 due to covid-19 and now re-schedule again on Sept 1, 2020 but had a message last week it was cancelled. i am a dual citizen residence in Paniqui, Tarlac same with my spouse but she had a U.S. green card and carrying a german passport since she was a german citizen but was born here in the Phiippines. She’s been here since last May 11, 2019. What does she need so we can travel back in the U.S.? Is the immigration in Angeles City, Pampanga is open for service?

I like to extend me turist visa.

To day Marts 18 I have try to go Angeles then when we come to pampanga have check point, there police say can not go to Angeles ball will be closed. So we go home again.

I have balibayan then running out marts 19. 

So I hope you can tell me what I have to do, wait to I can go Angeles again, 

And go Manila think is more bad. Hope to here from you, soon. I feel

  no good about that. I be here many time last 36 years. Merrit and living in Malolos bulacan.

Hope to here from you

Me name

Gert dam Andersen

Del Carmen village 0377

Old sumapa Malolos

3000 Philippines


Can you renew Philippine Passports at the Marquee Mall location? If so, how long does it take to get the new passport back?

hello good afternoon po, asking lang po if puede mag bayad annual sa branch nyo ng Icard even sa manila namin kinuha ang residence visa ng wife q, mas malapit po kc kami sa pampanga taga malolos lang po kami, salamat po…

How much it shoud be the cost to extend a visa my bf is an australian he want an extenxion for another month before his date to comeback in austraia

Hi sir. Ask q lang po kadarating q lang noong july 5 kaso nawala q yong sticker proff na dumating ako. And babalik na ako ng july 16 im afraid sa immigration baka d nila ako papasukin pleasd give me a reply asap and wat to do

hello po ask kolang po kasi yung bf ko isang norwanian dumating nung april 18 2019 then binigyan sya ng 1month tpos po hindi po sya umuwi ng may 18 2019 san po puedeng renew yun at paano kasi yung ticket nya may 27 2019

just want to apply for not the same person certificate. I have been going back and for Dubai U.A .E. pls help me

Hi, I’ve encountered the same problem. Have you obtained the NTSP certificate already? Or not?

Maam / sir magkano po ang pa renew ng visa sa taiwan? Tska requirements? Ilan taon po b pwede mg stay ang isng taiwan citizen s pilipinas kung p renew renew ng visa?

Hi! pwede po ba ako magpa visa stamp? going to Qatar as tourist.

Pwede po ba kumuha ng travel record jn sa marquee mall immigration

Pwde po ba magbayad annual report for the acr icard dto sa marquee mall immigration?

Here is my situation. I was raise and born here in the Philippines but eventually became a US citizen when I was 9 years old. And then I left and came back 14 years later. Ever since I would get a BB stamp on my passport everytime I would come and visit here. I have not left the country since 2014. How does the overstaying policy/law applies to me and or my situation? Thank you.

Hi there, my boss is staying in Angeles currently and needs to apply for a Philippine visa extension. He is a Canadian Citizen.Can we pay a third party to process it OR does he have to go to the immigration bureau himself? Many thanks

Anu po requirements ang need, ung husband ko po mag aaply ng permanent visa , he i from bangladesh, now he only have tourist visa

goodday sir/mam..last aug 29 2018 i was supposed to travel to singapore as a tourist..but unfortunately i was offloaded by the immigration staff..my question can still travel abroad if have legal documents(working visa/emloyment contract etc)??..thank you so much

the reason i was offload..because my pasport right now had a working visa stamped from malaysia..my last country i worked is in malaysia for 3yrs..so the immigration stop me from boarding my flight..because they said im planning to find jod in malaysia again and they think im using singapore as a backdoor..thats why they stop me..now if i have proper documents..can i still go out from the country?

Can I ask my question here?
I have 6 month visa expire January 2019. I’m planing to travel to Malaysia and my girlfriend told me that I need to apply for a document one week before to allow me to exit Philippine?
Where can I apply for that and how much that document cost.


good day po, nag-i-issue po b ng entry and exit d2 s Angeles branch ?

Pano po ma contact ang officer sa desk umalis na po ako ng bansa at nakalimutan kunin yung papel sakanya she was sitting in the middle tnx

Can i get ecc for 13 A permanent visa in Angeles Pampanga? Thank you po.

As far as i know yes you can. Believe i have even see signs there

Good morning admin I will go there for my daughter visa extension,kelangan pa po ba appearance nya or need pa po ba cyang isama

Hi I’m gonna ask something about affidavit of not the same person it is possible to issue and accommodate in immigration office in Angeles pampanga

Bakit yung hotline ng DFA Marquee na (045) 4040215 laging “the number you dialed is not yet in service?” Ang hirap tawagan grrr!!! ?

I am a permanent resident can I renew my ACR I Card here?

Hi admin,
My husband icard when he arrived in Clark on January 18,2018, immigration told him that his icard iso expired, and they also told him that he can renew his icard in Marquee Mall, so he went and get all the list of requirements, his NBI clearance is the longest waiting it takes nearly three weeks. To cut the story short on the February 15, 2018 that is the time he can pick his NBI clearance, after picking his NBI he went straight to the Immigration and been told that he need to go in Intramuros to renew his icard over there as it is already two months expired, by that time he runs out of time, and need to fly back in UK on the next day February 16, 2018. Why give someone a wrong information. I need to know why? If you can respond to me by email please. Thank you

I have boyfriend from auatralia and im from Philippines. ..nag plano kami mg holiday ng 8 days sa hk…dun na kami magkikita sa hk…he book me flight,and he book already hotel for us,travel insurance….i ask now.. ano pang document ang kailangan para walang offload…

Hello..Open ba ang Bureau of Immigration sa November 13th – 15th?

What days with the MarQuee Mall Immigration office be closed during All Saints Week? Oct 31, or Nov 1 or Nov 2 or Nov 3. I have not been able to find a schedule. I heard that they are closed for two days, but which?

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